Delivery times

Choose your country to see when your order ships and how long delivery usually takes, for each shipping method.

    1. When does your order ship?

    Colissimo (home or pickup point)

    Your order is prepared and shipped within 48 working hours. This is our commitment, and this is the time frame you can hold us to.

    Express

    Your order leaves the same day if it is placed before the cut-off time below. After that time, it leaves the next working day, in the morning.

    Saturday and Sunday

    We do not ship at weekends. An order placed on Friday after the cut-off time, on Saturday or on Sunday leaves on Monday.

    Express order placed…Leaves
    Monday to Friday, before 10:30 amthe same day
    Monday to Thursday, after 10:30 amthe next morning
    Friday after 10:30 am, Saturday or SundayMonday morning

    Paris time. These cut-off times are not ours: they are the collection times set by the carrier.

    2. How long does delivery take?

    The delivery times shown are indicative. They are counted from the day your parcel is shipped, Monday to Saturday: Sundays and public holidays are not counted. They depend on the carrier: for each country, we show the longer of the time observed on our own shipments and the minimum time announced by Colissimo. We therefore cannot guarantee them. For countries outside the European Union, customs clearance may add extra time.

    See delivery times for all countries
    Country Colissimo home delivery Colissimo pickup point Express
    Afghanistan 5–8 days * – 4–5 days
    Åland Islands 5–8 days – 2–4 days
    Albania 6–9 days * – 2–4 days
    Algeria 7–14 days * – 4–6 days
    Andorra 5–8 days * – 2–4 days
    Angola 7–14 days * – 4–6 days
    Anguilla 7–14 days * – 4–6 days
    Antigua & Barbuda 7–14 days * – 4–6 days
    Argentina 7–14 days * – 4–6 days
    Armenia 8–11 days * – 2–4 days
    Aruba 7–14 days * – 4–6 days
    Australia 10–14 days * – 2–4 days
    Austria 4–7 days 4–6 days 1–2 days
    Azerbaijan 5–8 days * – 4–5 days
    Bahamas 8–15 days * – 4–6 days
    Bahrain 5–8 days * – 4–5 days
    Bangladesh 7–10 days * – 4–5 days
    Barbados 7–14 days * – 4–6 days
    Belarus 6–9 days * – 2–4 days
    Belgium 3–4 days 3–4 days 1–2 days
    Belize 7–14 days * – 4–6 days
    Benin 7–14 days * – 4–6 days
    Bermuda 7–14 days * – 4–6 days
    Bhutan 5–8 days * – 4–5 days
    Bolivia 7–14 days * – 4–6 days
    Bosnia & Herzegovina 5–8 days * – 2–4 days
    Botswana 7–14 days * – 4–6 days
    Brazil 7–14 days * – 4–6 days
    British Indian Ocean Territory 5–8 days * – 4–5 days
    British Virgin Islands 7–14 days * – 4–6 days
    Brunei 7–10 days * – 4–5 days
    Bulgaria 5–8 days – 2–4 days
    Burkina Faso 7–14 days * – 4–6 days
    Burundi 8–15 days * – 4–6 days
    Cambodia 6–9 days * – 4–5 days
    Cameroon 7–14 days * – 4–6 days
    Canada 4–6 days * – 1–3 days
    Cape Verde 9–16 days * – 4–6 days
    Caribbean Netherlands 7–14 days * – 4–6 days
    Cayman Islands 7–14 days * – 4–6 days
    Central African Republic 7–14 days * – 4–6 days
    Chad 7–14 days * – 4–6 days
    Chile 7–14 days * – 4–6 days
    China 10–13 days * – 4–5 days
    Christmas Island 5–8 days * – 4–5 days
    Cocos (Keeling) Islands 5–8 days * – 4–5 days
    Colombia 7–14 days * – 4–6 days
    Comoros 7–14 days * – 4–6 days
    Congo - Brazzaville 8–15 days * – 4–6 days
    Congo - Kinshasa 8–15 days * – 4–6 days
    Cook Islands 7–14 days * – 4–6 days
    Costa Rica 7–14 days * – 4–6 days
    Côte d’Ivoire 7–14 days * – 4–6 days
    Croatia 5–8 days – 2–4 days
    Curaçao 7–14 days * – 4–6 days
    Cyprus 5–8 days – 2–4 days
    Czechia 5–8 days – 2–4 days
    Denmark 4–7 days – 1–2 days
    Djibouti 7–14 days * – 4–6 days
    Dominica 7–14 days * – 4–6 days
    Dominican Republic 8–15 days * – 4–6 days
    Ecuador 7–14 days * – 4–6 days
    Egypt 7–14 days * – 4–6 days
    El Salvador 7–14 days * – 4–6 days
    Equatorial Guinea 10–17 days * – 4–6 days
    Eritrea 8–15 days * – 4–6 days
    Estonia 6–8 days – 1–2 days
    Eswatini 7–14 days * – 4–6 days
    Ethiopia 7–14 days * – 4–6 days
    Falkland Islands 8–15 days * – 4–6 days
    Faroe Islands 5–8 days * – 2–4 days
    Fiji 7–14 days * – 4–6 days
    Finland 4–6 days – 1–2 days
    France 3–4 days 3–4 days 1–2 days
    French Guiana 7–14 days * – 4–6 days
    French Polynesia 7–14 days * – 4–6 days
    French Southern Territories 7–14 days * – 4–6 days
    Gabon 7–14 days * – 4–6 days
    Gambia 8–15 days * – 4–6 days
    Georgia 7–10 days * – 2–4 days
    Germany 3–5 days 3–5 days 1–2 days
    Ghana 7–14 days * – 4–6 days
    Gibraltar 5–8 days * – 2–4 days
    Greece 5–8 days – 2–4 days
    Greenland 5–8 days * – 2–4 days
    Grenada 7–14 days * – 4–6 days
    Guadeloupe 6–8 days – 3–5 days
    Guatemala 7–14 days * – 4–6 days
    Guernsey 5–8 days * – 2–4 days
    Guinea 8–15 days * – 4–6 days
    Guinea-Bissau 10–17 days * – 4–6 days
    Guyana 7–14 days * – 4–6 days
    Haiti 7–14 days * – 4–6 days
    Honduras 7–14 days * – 4–6 days
    Hong Kong SAR China 5–8 days * – 4–5 days
    Hungary 5–8 days – 2–4 days
    Iceland 4–6 days * – 1–2 days
    India 5–8 days * – 4–5 days
    Indonesia 7–10 days * – 4–5 days
    Iraq 5–8 days * – 4–5 days
    Ireland 4–7 days 4–7 days 1–2 days
    Isle of Man 5–8 days * – 2–4 days
    Israel 6–9 days * – 2–3 days
    Italy 3–4 days 3–4 days 1–2 days
    Jamaica 7–14 days * – 4–6 days
    Japan 7–10 days * – 1–2 days
    Jersey 5–8 days * – 2–4 days
    Jordan 5–8 days * – 4–5 days
    Kazakhstan 5–8 days * – 4–5 days
    Kenya 7–14 days * – 4–6 days
    Kiribati 7–14 days * – 4–6 days
    Kosovo 5–8 days * – 2–4 days
    Kuwait 5–8 days * – 4–5 days
    Kyrgyzstan 5–8 days * – 4–5 days
    Laos 7–10 days * – 4–5 days
    Latvia 6–8 days – 1–2 days
    Lebanon 5–8 days * – 4–5 days
    Lesotho 7–14 days * – 4–6 days
    Liberia 8–15 days * – 4–6 days
    Libya 7–14 days * – 4–6 days
    Liechtenstein 5–8 days * – 2–4 days
    Lithuania 5–7 days – 1–2 days
    Luxembourg 3–4 days 3–4 days 1–2 days
    Macao SAR China 6–9 days * – 4–5 days
    Madagascar 7–14 days * – 4–6 days
    Malawi 10–17 days * – 4–6 days
    Malaysia 7–10 days * – 4–5 days
    Maldives 7–10 days * – 4–5 days
    Mali 7–14 days * – 4–6 days
    Malta 5–8 days – 2–4 days
    Martinique 6–9 days – 2–5 days
    Mauritania 7–14 days * – 4–6 days
    Mauritius 7–14 days * – 4–6 days
    Mayotte 6–9 days – 2–5 days
    Mexico 7–11 days * – 3–4 days
    Moldova 6–9 days * – 2–4 days
    Monaco 3–4 days – 1–2 days
    Mongolia 7–10 days * – 4–5 days
    Montenegro 6–9 days * – 2–4 days
    Montserrat 7–14 days * – 4–6 days
    Morocco 5–8 days * – 2–4 days
    Mozambique 8–15 days * – 4–6 days
    Myanmar (Burma) 5–8 days * – 4–5 days
    Namibia 8–15 days * – 4–6 days
    Nauru 7–14 days * – 4–6 days
    Nepal 6–9 days * – 4–5 days
    Netherlands 3–5 days 4–5 days 1–2 days
    New Caledonia 7–14 days * – 4–6 days
    New Zealand 10–17 days * – 4–6 days
    Nicaragua 7–14 days * – 4–6 days
    Niger 7–14 days * – 4–6 days
    Nigeria 7–14 days * – 4–6 days
    Niue 7–14 days * – 4–6 days
    Norfolk Island 7–14 days * – 4–6 days
    North Macedonia 6–9 days * – 2–4 days
    Norway 6–9 days * – 1–2 days
    Oman 6–9 days * – 4–5 days
    Pakistan 5–8 days * – 4–5 days
    Palestinian Territories 6–9 days * – 4–5 days
    Panama 7–14 days * – 4–6 days
    Papua New Guinea 7–14 days * – 4–6 days
    Paraguay 7–14 days * – 4–6 days
    Peru 7–14 days * – 4–6 days
    Philippines 6–9 days * – 4–5 days
    Pitcairn Islands 7–14 days * – 4–6 days
    Poland 5–7 days – 1–2 days
    Portugal 4–6 days 4–6 days 1–2 days
    Qatar 5–8 days * – 4–5 days
    Réunion 6–8 days – 2–5 days
    Romania 4–6 days – 1–2 days
    Russia 7–10 days * – 3–4 days
    Rwanda 9–16 days * – 4–6 days
    Samoa 7–14 days * – 4–6 days
    São Tomé & Príncipe 9–16 days * – 4–6 days
    Saudi Arabia 5–8 days * – 4–5 days
    Senegal 7–14 days * – 4–6 days
    Serbia 5–8 days * – 2–4 days
    Seychelles 7–14 days * – 4–6 days
    Sierra Leone 7–14 days * – 4–6 days
    Singapore 5–8 days * – 4–5 days
    Sint Maarten 7–14 days * – 4–6 days
    Slovakia 5–8 days – 2–4 days
    Slovenia 5–8 days – 2–4 days
    Solomon Islands 7–14 days * – 4–6 days
    Somalia 7–14 days * – 4–6 days
    South Africa 7–14 days * – 4–6 days
    South Georgia & South Sandwich Islands 7–14 days * – 4–6 days
    South Korea 6–11 days * – 3–4 days
    South Sudan 7–14 days * – 4–6 days
    Spain 3–4 days 3–5 days 1–2 days
    Sri Lanka 5–8 days * – 4–5 days
    St. Barthélemy 6–9 days – 2–5 days
    St. Helena 9–16 days * – 4–6 days
    St. Kitts & Nevis 7–14 days * – 4–6 days
    St. Lucia 7–14 days * – 4–6 days
    St. Martin 6–9 days – 2–5 days
    St. Pierre & Miquelon 6–9 days – 2–5 days
    St. Vincent & Grenadines 7–14 days * – 4–6 days
    Sudan 8–15 days * – 4–6 days
    Suriname 7–14 days * – 4–6 days
    Svalbard & Jan Mayen 5–8 days * – 2–4 days
    Sweden 4–7 days – 1–2 days
    Switzerland 3–4 days * – 1–2 days
    Taiwan 6–9 days * – 4–5 days
    Tajikistan 5–8 days * – 4–5 days
    Tanzania 7–14 days * – 4–6 days
    Thailand 5–8 days * – 4–5 days
    Timor-Leste 7–14 days * – 4–6 days
    Togo 7–14 days * – 4–6 days
    Tokelau 7–14 days * – 4–6 days
    Tonga 7–14 days * – 4–6 days
    Trinidad & Tobago 7–14 days * – 4–6 days
    Tunisia 7–14 days * – 4–6 days
    Türkiye 5–8 days * – 2–4 days
    Turkmenistan 5–8 days * – 4–5 days
    Turks & Caicos Islands 7–14 days * – 4–6 days
    Tuvalu 7–14 days * – 4–6 days
    U.S. Outlying Islands 5–10 days * – 2–4 days
    Uganda 7–14 days * – 4–6 days
    Ukraine 6–9 days * – 2–4 days
    United Arab Emirates 5–8 days * – 4–5 days
    United Kingdom 3–5 days * – 1–2 days
    United States 5–10 days * – 2–4 days
    Uruguay 7–14 days * – 4–6 days
    Uzbekistan 5–8 days * – 4–5 days
    Vanuatu 7–14 days * – 4–6 days
    Vatican City 5–8 days * – 2–4 days
    Venezuela 7–14 days * – 4–6 days
    Vietnam 5–8 days * – 4–5 days
    Wallis & Futuna 7–14 days * – 4–6 days
    Western Sahara 7–14 days * – 4–6 days
    Yemen 5–8 days * – 4–5 days
    Zambia 7–14 days * – 4–6 days
    Zimbabwe 7–14 days * – 4–6 days

    * Customs clearance may add extra time. Working days after shipping (Monday to Saturday), indicative.

    3. Once your parcel has left

    From the moment it is shipped, your parcel is in the hands of the carrier. We have no direct line to them and no more information than you do: the tracking we email you is exactly what we see too. We can neither speed up a parcel nor locate it more precisely.

    4. Is your parcel late?

    1. Check the tracking link we emailed you when your parcel was shipped.

    2. Contact the postal service in your country with this tracking number: they deliver the parcel, so they know the reason for the delay (customs, address, absence, strike…).

    3. If the tracking shows that the parcel is lost, damaged or returned to sender, write to us: we will open an investigation with the carrier.

    Delivery times are indicative: they may be longer during holidays, strikes or customs checks.